A.C. PROPANE COMPANY

296 CALIFORNIA AVE.

P.O. BOX 129

BEAUMONT, CA 92223

(951) 845-8800

 

INFORMATION FOR FORMER BALLARD GAS CUSTOMERS REGARDING DELIVERY BY A.C. PROPANE CO.

Although it may appear that A.C. Propane Company has taken over Ballard Gas Co., nothing could be further from the truth. Ballard Gas Company has decided to direct their business to other areas of the propane industry; they are still in business but no longer deliver to RV parks. A.C. Propane has been delivering propane to RV parks since 1979, and will continue to do so. With the exception of a few minor differences, an informed customer should experience a pleasant changeover of delivery service without any problems. Please take a few moments to thorough read this letter.

First, most of you should have received notice from Ballard Gas that the propane tanks that you were leasing from them are now yours to keep. If you have not received such notice, you should contact Ballard Gas or your RV park office. We now can fill these tanks owned by you. We have been informed by the management of Ballard Gas that all of the tanks given out are late model tanks and/or up to date. Upon our first delivery of propane, our delivery personnel will check the date or requalification date of each tank to insure conformity to code.

Second, A.C. Propane directly fills tanks, we do not exchange tanks. Thus, we charge by the gallon, and not by the tank. This will initially alter your propane purchasing habits, but you will be receiving every gallon that you pay for, and without the worry of returning gas that you have already paid for. However, we do charge a $4.75 surcharge per delivery, and do have a reasonable minimum of 10 gallons per tank as well. Due to the volatility of the fuels market, prices can change without notice.

 

Third, A.C. Propane delivers propane on a call-in basis. You will need to contact A.C. Propane prior to delivery at your residence. Please read the document "PROPANE DELIVERY INFORMATION AND REQUEST". You may obtain this document from your RV park office (the link to this form is at the bottom of this page and may be printed).

 

Fourth, A.C. Propane offers sales and rentals of propane tanks to qualifying customers. We sell, but do not rent the 25 gallon or also known as 100# tanks. We do rent and sell 50 gallon stationary tanks that have a gauge, to qualifying residents.

A.C. Propane offers repair service of propane regulators and hoses. We have a trained and experienced serviceman to replace propane regulators, hoses, and perform leak checks. There is a labor fee in addition to any parts that you may need. You must call for an appointment for this service.

We at A.C. Propane look forward to providing you with quality and dependable service and satisfying your needs. If you have additional questions, please call our office at (951) 845-8800, we will be happy to provide more information.

Thank you,

A.C. PROPANE COMPANY

 

CLICK HERE FOR AC PROPANE DELIVERY INFORMATION AND REQUEST FORM